Conducting an employee survey not only provides organizations with valuable information, but it improves employee morale in the asking of feedback alone.

Mark One Communications will administer and analyze an employee satisfaction questionnaire that is versatile and flexible to adapt to the particular needs and interests of your agency. It enables you to get valuable input from your employees and a rapid and cost-effective assessment of the current state of employee satisfaction in your organization.

Employees are surveyed in six general categories: Communication and Planning, Their Role at the Agency, the Corporate Culture, Their Relationships with their Immediate Supervisor, the Agency's Training Program, and Pay and Benefits.  Staff are also asked to indicate their overall satisfaction with the agency.  The analysis of results allows for a determination of those statements that are most closely correlated with overall staff satisfaction, i.e., the greatest predictors of employee satisfaction.

The survey takes just minutes to complete, assuring a higher return rate from employees.  Services include use of the questionnaire, analysis of results and presentation of a summary report with detailed data sheets.  Data can be analyzed by division, position title, geographical location, and so on.

Organizations have been able to use this information to continue the practices that are associated with high satisfaction and eliminate or improve upon those issues that cause dissatisfaction.  It's a great way to begin reducing staff turnover and enhancing employee stability and productivity.

For a sample copy of the survey, just ask.  You can reach us at 610-639-3389 or m.mjbernstein@verizon.net.